Sending emails via SMTP is one of the most elementary tasks a smartphone does – the folks at tracy-and-matt’s had an unusually high amount of issues with their WM 6.1 devices refusing to send emails.
After sending the device in to Microsoft’s; a bug was discovered:
…We are done with it and just checked in a bug fix last week to address what turned out to be a severe product bug that will affect all WM 6.1.x devices until they receive a fix or upgrade to WM 6.1.4. Your help both made us aware of the issue before it bubbled up through the forums and your device actually did help us debug the issue.
We are driving the issue with our response team and pushing to make a fix more broadly available independent of a device update.
More details on this bug:
Symptoms:
At some point sending e-mail stops working for a given e-mail account.
This will happen if the there is *any* failure to connect to the SMTP server – ever. After that point the user cannot send mail with that account again.Recovery:
The user must delete their e-mail account and recreate it each time this happens.
There is no way to prevent this from reoccurring.
…
As of now, nobody knows when and how the fix will materialize. However, Sir Matt has stated that he will keep everybody updated via email who sends him an email – if you have a Windows Mobile 6.1 device, please take up his generous offer ASAP!
Related posts:
Please keep me updated with the fix to this bug. Thanks.
Hello Glenn,
we will post about the update if we hear about it!
In the mean time, why not visit the source and add yourself to their list?
All the best
Tam Hanna
Please notify me of a fix for this problem
Hi,
please hit the link above for futher info!
All the best
Tam Hanna